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Private Jet Charter Frequently Asked Questions

Here are some of the most frequently asked questions that we hope will help you when planning your next private jet charter.

FREQUENTLY ASKED QUESTIONS

Below are some of the most frequently asked questions we get from new clients. We have split them in to categories to help you find the answers you are looking for.

If you are able to find the answer you are looking for our team will be about to help.

Private Air Charter FAQ

Ahead of your flight

Do I have to go through security if I am flying privately, how does it work?

Yes you do have to go through security in the FBO (private terminal). It will be a much quicker process taking just minutes as you and your luggage is scanned. You will also see you have far less restrictions such as being able to take liquids onboard.

 

Can I change the time of my departure?

It most cases this will not be an issue. The crew and aircraft usually have leeway for changes in departure time for a few hours earlier or later than the originally scheduled time. All we ask is that you give us as much notice as possible to make the necessary changes.

How early do I need to be at the airport?

We recommend getting to the private terminal no less than 15 minutes before your flight.

Can I add a last minute passenger to my flight?

Yes you can. This is usually not a problem as long as the extra passenger and their luggage does not make the aircraft exceed the weight limit and the destination of the flight, and the passenger meets the immigration requirements. To avoid any delays we always recommend letting us know of passenger additions as soon as possible.

Baggage

Are there any restrictions on what luggage I can bring?

Flying on a private charter allows you a lot more flexibility with what you are allowed to fly with, such as sporting equipment, large items etc. The main restriction would lie with any items that are legal to own and transport. However, if you are flying with a particular heavy, large or fragile item, please give you air charter specialist advanced notice so they can find the most suitable aircraft.

How much luggage can I take on a private jet flight?

Generally you can take a lot more luggage on a private jet than you can take on flying commercially, with less restrictions on the type of luggage. Here is a rough guideline on the amount of pieces you can take on an aircraft depending on size:

  • Light Jet: Holds approximately 5 to 6 pieces of luggage
  • Mid Size Jet: Holds approximately 7 to 8 pieces of luggage
  • Super-Mid Size Jet: Holds approximately 9 to 10 pieces of luggage
  • Large Jet: Holds approximately 11 to 15 pieces of luggage

Booking process

What details do I need to for a quote?

The more information you can provide the better. This way not can we only provide you with quote, but make we provide you with the best aircraft and service for you. At minimum we require:

  • Travel dates and times
  • Departure and destination cities
  • Number of passengers

You can request a quick quote from us here.

What is owners approval?

Once you accept the quote the owner of the aircraft will be contacted to approve or decline the trip before proceeding with the charter.

I missed my commercial flight. How quickly can I book a jet?

We can book an emergency flight for you within minutes if you have missed your commercial flight.

How long does it take to hear back about a private jet quote request?

We always endeavour to contact you within 30 minutes of submitting a quote request during business hours, it is often sooner.

What is a charter agreement?

A charter agreement outlines the terms that govern your charter, such as; flight details, cancelation policy, additional services etc. The agreement is attached to your quote and can be signed via Docusign or signed and scanned to us when you decide to move forward with your quote.

How long is a private jet charter quote valid for?

Private jet charter quotes are usually valid for a matter of days depending on the operator. You will see that exact length of validity on your quote when you receive it. It is also important to note that the aircraft will not be reserved until payment has cleared.

How quickly can you get a charter in the air?

We can get a charter arranged with crew on the tarmac, ready to fly in as a little as a few hours, this is very common in emergency charters. However this all depends on cleared payment from the client. Clients who foresee the need for short notice flights are able qualify for a jet card with preloaded funds.

Catering

Can I bring my own food onboard?

Yes you can, you can bring whatever you food you want to eat onboard.

What can I order for private jet catering on my flight?

The simple answer is, whatever you like! We will go above and beyond to make sure you have your desired meals, drinks and snacks onboard for your flight. Whether that be a fine meal prepared by a chef or a take away from your favourite fast food restaurant, we can make it happen.

Covid

What precautions are taken on board?

The cabins are thoroughly sterilized between flights. All crew are vaccinated and wear masks when coming in contact with passengers.

Can I fly private without a vaccine?

Yes, you can fly without a vaccine as long as the destination of your flight does not have vaccine restrictions on new arrivals.

Documents

Do I still need to show my passport when flying private?

Yes, if you are flying internationally. A government idea is usually sufficient if flying nationally. All of the necessary travel documents required by the country you are travelling too are needed regardless of if you are flying private or commercial We will advise you of all required documents before your flight.

Empty leg

What if no empty legs are available?

We try our best to modify an empty leg for you, this could be by changing either the date of an existing empty leg or rerouting one to make extra stops to accommodate  your journey.

When are empty legs comfirmed ?

Empty legs are confirmed 24-48 hours before departure as the offer is dependent on the aircraft needing to be repositioned. You do not need to pay for the empty leg until  it is ready to be confirmed.

What if an empty leg is not available that fits my schedule?

In this case will we speak to our network of operators arrange a charter to secure the best price for you.

What is a “rerouted empty leg”?

This when an empty leg makes an additional stop on it’s route to pick you up or drop you off.

What is an empty leg flight?

An empty leg flight is when an aircraft is scheduled to fly without and passengers, usually for the need to be repositioned. Due to this need flights are often offered on a discount to any passengers willing to fly. You can find out more about empty leg flights here.

How can I find out about empty legs?

Empty legs tend not to stay available for very long, the best way to keep up to date is to subscribe for notifications.

Why are empty legs so cheap?

Empty legs tend to be priced lower as the aircraft needs to to be repositioned and fly the route empty unless someone takes the empty leg offer.

What are the restrictions of flying on empty legs?

With an empty leg charter you have less flexibility on departure dates & times, and route. This is all reflected in the pricing of an empty leg.

Fleet

Do your aircraft have wifi?

We can be sure to provide you with a wifi enabled aircraft if requested.

What type of aircraft do you have available?

We have access to a global fleet of over 10,000 aircraft. This fleet includes everything from helicopters, turboprops, jets and airliners. For both passengers and cargo. More information can be found on our fleet page

General

Is flying in a private safe?

Yes, air travel is one of the safest ways to fly. At Farringdon Jets we insure that the aircraft we offer our clients are among the best in the industry. Not only that, we make sure that the crew provided have all of the necessary ratings and experience to make sure our clients are in safe hands throughout their journey.

How much does it cost to fly by private jet?

The cost of flying privately can differ greatly depending on the size of the aircraft, origin of the flight, destination and many more factors. The best way for us to provide you with a price is by filling out a quote form with your flight specifics.

Payment

When do I need to pay for my private charter?

Payment is due upon accepting the quote, your jet will be confirmed once full payment is received. More information on the process can be found here.

What payment methods do you accept?

We accept all major cards, wire transfer and crypto currencies to secure your charter. More information can be found on our payments page. You can also find out more information about paying with crypto here.

Pets

Can pets fly on a private jet?

Yes, pets can fly on a private jet, please let us know at the time of booking so we can select the best aircraft for you and your pet to feel comfortable. You can find out more on our pet-friendly charters page.

Private terminal

Do I still need to go through customs and immigration when flying privately?

Yes, however going through customs and immigration in a private terminal is expedited and usually just takes a few minutes from start to finish.